You can place your first order either online or by phone - whichever is more convenient for you!

Placing Your Order Online

Ordering online is quick and easy! Just follow these steps:

1. Visit our website and click “Meal Plans” then “Prepared Meal Plans”
2. Choose your meal quantity and select your default plan (Keto/Low Carb, Chef’s Choice, Lifestyle, Performance, or Plant Based)
3. Customize your order by selecting the meals you’d like for the week - they’ll appear in your Order Summary
4. Once you’ve selected your entrées, you’ll have the option to add on Breakfasts, Doughnuts, or Sweet Treats. If you prefer not to add extras, just click “Skip” to continue.
5. When prompted, enter your email address, and submit the secure passcode sent to your inbox.
6. List any food allergies, provide your contact details and select your delivery method (Home Delivery or Pick-Up Location)
7. Enter your payment information and click Submit to complete your order

After your order is placed, you’ll receive a confirmation email. You’ll also be prompted to schedule your New Client Follow-Up Call with a member of our team. During this call, we will:

• Confirm the items in your order
• Review how delivery or pick-up works
• Walk you through the weekly billing cycle

Prefer to Order by Phone?

We’re happy to help! Just give us a call during our business hours at (813) 775-7104 ext. 4, and a team member will assist you with setting up your weekly meal plan.

Signing up for ReBuilt Meals is completely commitment-free - there is no contract, no cancellation fee, and no long-term obligation.

We operate on a flexible weekly subscription model. For our Prepared Meal Plans, the minimum subscription is 5 meals per week. If you prefer to build your order from scratch, our A La Carte menu is available with a $50 minimum order.

You have the freedom to skip a week or cancel anytime, as long as changes are made before Tuesday at 5:00 PM EST. Payments are processed in advance each Wednesday for the upcoming week.

You can manage all upcoming orders in your Client Dashboard under the “Upcoming Orders” section, or by contacting our team - we’re happy to help!

To access your account, you’ll need to log into your Client Dashboard. Here's how:

1. Go to the login page on our website.
2. Enter the email address associated with your account.
3. Check your inbox for a secure passcode, then enter it to proceed.

Once logged in, you’ll have full access to your Client Dashboard, where you can:

* View and manage your subscription

* Select or edit meals for the upcoming week

* View past orders

* Access ReBuilt Rewards

* Update your payment method

* Modify allergy notes

If you’re having trouble logging in, double-check that you’re using the correct email address and that the passcode didn’t land in your spam or promotions folder. Still stuck? Feel free to reach out to our team and we are happy to assist you!

The arrival of your first order depends on the week you selected at checkout and your chosen delivery method (pick up location or home delivery).

After completing checkout, you'll be prompted to schedule a quick New Client Follow-Up Call. This call is incredibly important — it allows us to confirm your delivery details, review your meal selections, and explain our weekly billing cycle.

It's also a great opportunity to answer any additional questions you may have, like how to make changes to your account, select meals through your Client Dashboard, and understand our important Tuesday 5:00 PM EST deadline.

We follow all Food Safety Standards and Operating Procedures involving allergies and cross contamination in our kitchen.

There is a section at checkout that will prompt you to include any food allergies/dietary restrictions.  You can also add or update any allergies during the standard follow up call after placing your order, or by contacting the Client Relations Team during business hours.

No. If you are selecting your meals, the team will not reference your allergy notes. Please ensure that you are selecting meals that do not contain your allergies as we will send you what you select.

Allergy notes are only used if you do not select your meals. If you do not select your meals, you will be sent an assortment of meals that do not contain your allergies.

Each meal plan includes 5 different meals per week, with a rotating 13-week menu cycle - so the menu changes every week! Every Monday evening, we email the weekly menu to all clients in our database. You can select your meals for that week directly through your Client Dashboard. The new menu is also posted on our website each week.

View Our Weekly Menu!

Don’t forget - you can choose your meals! Once the new menu is released, you have until the following Tuesday at 5:00 PM EST to select your meals or adjust your subscribed meal plan for the upcoming week. If no changes are made by the deadline, you’ll receive an even assortment of meals from your current plan.

The lowest amount of meals per week is 5 entrees.  You are able to select 5 meals per week on all 4 plans (5 Day plan w/ 1 entree per day).  You will receive all of your meals in a single delivery.

Other amounts of meals per week may be available, so if you are interested in a specific number of meals per week, just contact the ReBuilt Meals team and we can let you know what options are available!

As a weekly meal subscription service, our system is set up for recurring payments. This means you’ll be automatically billed each Wednesday, in advance, for the upcoming week of meals - unless a skip or cancellation is in place prior to our weekly deadline on Tuesday at 5:00 PM EST.

If you’d like to make any changes to your account - such as skipping an order, adjusting your meal plan, selecting your meals, or canceling - please notify our team or make the changes directly through your Client Dashboard by our weekly deadline: Tuesday at 5:00 PM EST. This ensures your account is updated before billing processes the following day, on Wednesday. 

*Please note that modifications - such as skipping a week, canceling, or adjusting meals quantity - cannot be made to existing orders that have already processed in our system*

Absolutely! While ReBuilt Meals is a weekly subscription service, there’s no contract — giving you the flexibility to skip weeks as needed.

Here’s how to skip an upcoming order:

1. Log into your Client Dashboard.
2. Click on the "Upcoming Orders" tab.
3. Locate the payment date / delivery you want to skip and click the down arrow to expand the details.
4. Click "Skip" next to all applicable products and confirm.

Your subscription will automatically resume on your next scheduled payment date.

If you have any questions or need help with account adjustments, please call us at (813) 775-7104.

Please note: Skips for the upcoming week must be completed by Tuesday at 5:00 PM EST to ensure your account is updated before the billing cycle begins on Wednesday morning.

Yes! Our meals come fully prepared and portioned, so all you need to do is heat and enjoy. Each meal includes heating instructions right on the label. The containers are microwave-safe, so there's no need to separate items before heating, unless specified. While we suggest using the oven for certain items to enhance flavor, please note that the containers themselves are not oven-safe.

We don’t recommend freezing our meals. Since they’re already fully prepared when you receive them, freezing may affect their quality and texture. For the best taste, we suggest enjoying them by their designated "Use By" date. If you find you have extra meals, consider skipping a week (or two) to catch up on what you have on hand.

Please contact the team immediately and we will do our best to assist you! You can reach us by calling or texting (813) 775 - 7104 or submitting a Contact Us Form. Contact Us Forms are responded to during business hours by our team, so please keep an eye out for our reply! 

If there is an error with your order, please contact the team directly as soon as possible. Our team will work quickly to resolve the issue for you! You can call or text us at (813) 775 - 7104 or submit a Contact Us Form. Contact Us Forms are responded to during business hours by our team, so please keep an eye out for our reply!